Looking for a fun holiday cookie recipe to create a fun and engaging activity?
At Synkwise, we believe in fostering connections and creating memorable moments, especially during the holiday season. That’s why we created this Holiday Cookie Recipe. Not only is it enjoyable, but baking together can also be a wonderful activity to engage residents in assisted living communities and care homes. Furthermore, it promotes holiday fun and a sense of community.
Inspired by the delightful Christmas cookie ideas shared on Fav Family Recipes, we’ve added a Synkwise twist to create a cookie recipe that’s simple, customizable, and perfect for a group activity. Above all, these cookies are as fun to make as they are to eat!
Why Group Baking?
Baking is more than just a holiday pastime. In fact, it’s a chance to:
Encourage meaningful conversations about cherished holiday memories.
Additionally, foster and build stronger bonds among residents and caregivers.
Create beautiful, edible gifts to share with friends, family, or community members.
Synkwise Holiday Cookies Recipe
Ingredients:
2 ¾ cups all-purpose flour
1 tsp baking soda
½ tsp baking powder
½ tsp salt
1 tsp ground cinnamon (Synkwise twist!)
½ tsp ground nutmeg (Synkwise twist!)
1 cup unsalted butter, softened
1 ½ cups granulated sugar
1 large egg
1 tsp vanilla extract
Sprinkles, colored sugar, or any other edible decorations (for a personalized festive touch!)
Instructions:
Prep the Baking Area: First, set up the kitchen or activity area with all ingredients and tools. To make the experience inclusive, engage with residents by assigning simple tasks like measuring ingredients.
Mix the Dough: Next, in a bowl, whisk together the flour, baking soda, baking powder, salt, cinnamon, and nutmeg. Meanwhile, in another large bowl, cream together the butter and sugar until light and fluffy. Beat in the egg and vanilla extract. Gradually mix in the dry ingredients until combined.
Shape the Cookies: Then, roll dough into balls and place them on a greased or parchment-lined baking sheet. Flatten slightly with your palm or a fork. Also, you can use cookie cutters to make fun shapes like snowflakes or snowmen.
Bake: Preheat the oven to 375°F (190°C). Afterward, bake the cookies for 8–10 minutes, or until the edges are lightly golden. Allow them to cool completely before decorating or serving.
Decorate Together: Decorate with sprinkles, sugar, or other edible decorations for a festive touch.
Enjoy Together: Serve these holiday cookies during a holiday party or gift them in festive packaging to friends and family.
Helpful Tips for Caregivers and Providers
Involve Everyone: Assign easy, safe tasks like sprinkling decorations or mixing dough to all residents, including those with limited mobility.
Pair with a Hot Drink: Serve the cookies with hot cocoa or a spiced tea for a cozy holiday gathering.
Make It Customizable: Provide a variety of toppings like mini chocolate chips, shredded coconut, or anything else you want for residents to personalize their cookies with.
Create Memories: For an added touch, play holiday music or share stories while baking. Additionally, this will help residents and staff connect while enjoying the holiday spirit.
Why Caregivers Love This Cookie Recipe
This recipe isn’t just about the cookies, it’s about the experience. For example, caregivers and assisted living providers can use activities like baking to encourage residents to stay engaged, share stories, and create lasting memories. Additionally, the simple steps of this recipe make it perfect for all skill levels. Whether residents want to bake or simply enjoy the delicious aroma, this activity offers something enjoyable for everyone.
Acknowledgment
This recipe was adapted and inspired by the wonderful Christmas cookie ideas from Fav Family Recipes. We’ve also added our own holiday twist to ensure it’s perfect for assisted living communities.
Final Thoughts
Creating shared experiences is what the holidays are all about. With this in mind, this holiday cookies recipe can easily and festively brighten the season. So, why wait? Try this recipe out, and let us know how it goes!
Senior care is about more than meeting physical needs; it’s about fostering meaningful connections, sparking joy, and enriching lives. Few people understand this better than Tina Ogden, founder of Golden Year Activities. With over seven years of experience in organizing engaging and personalized activities for senior care homes, Tina has become a passionate advocate for the transformative power of meaningful interactions.
Before founding her own company, Tina worked for another activities organization that focused solely on one-on-one interactions with residents. While she recognized the value of these moments, Tina noticed a recurring issue during her visits.
“Residents would ask me, ‘Why don’t we get to do these activities?’” Tina recalled. “It broke my heart that others felt left out.”
Fueled by a desire to bring joy to more people, Tina started Golden Year Activities. Her mission was clear: to create a program that engages all residents, not just individuals, and fosters a sense of community. Today, she and her team specialize in group activities tailored to the unique needs and interests of residents, helping senior care homes enrich their environments and stand out in their communities.
Tina’s experience, combined with her deep empathy and innovative approach, has shaped Golden Year Activities into a vital resource for care homes looking to provide exceptional care. Her philosophy centers on making every resident feel seen, valued, and connected—a commitment that shines through in every interaction.
How Activities Build Connection
Activities serve as a powerful tool for creating personal connections with residents and encouraging them to share their stories. Tina recounted moments where even simple activities, like baking cookies or making paper chains, sparked memories and meaningful conversations.
“One time, we were rolling out dough for sugar cookies, and a resident started sharing stories about baking with her children,” Tina shared. “That connection is priceless—it’s about making them feel like their experiences matter.”
These moments aren’t just about entertainment; they’re about creating a sense of belonging and reminding residents of their individuality. Whether it’s reminiscing about a childhood tradition or recalling a favorite family recipe, activities help residents reconnect with their past while building relationships in the present.
Tailoring Activities to Residents’ Needs
Not all activities work for every group, and Tina has learned the value of adaptability. She always arrives prepared with multiple options, ensuring that there’s something for everyone to enjoy.
“Sometimes an activity just doesn’t click with a group,” Tina noted. “I always bring backups—games, crafts, or even just conversation starters. If one thing doesn’t work, we pivot to something else.”
For example, Tina might bring materials for both door hangers and placemats, allowing residents to choose what interests them most. This flexibility ensures that everyone feels included and engaged, regardless of their preferences or abilities.
Reaching Residents Who Prefer Solitude
Group activities aren’t for everyone, and some residents prefer to stay in their rooms. Tina believes these individuals deserve just as much attention and interaction as those who participate in group settings.
“If a resident doesn’t want to come out, we go to them,” Tina explained. “Even just holding their hand for a few minutes or asking how they’re doing can make a world of difference.”
By taking the time to visit bedridden or solitary residents, Tina ensures that no one feels forgotten. Whether it’s a brief conversation or simply sitting with them for a few moments, these small gestures can have a profound impact.
Activities as a Marketing Tool
Activities don’t just benefit residents, they can also enhance the reputation of senior care facilities. Tina shared how some providers use activities as a key selling point during tours, showcasing their commitment to engagement and enrichment.
“Families don’t want their loved ones sitting in front of the TV all day,” Tina said. “They want to know their parents are being engaged on a social level.”
Highlighting activities in marketing materials or during tours can set a care home apart from competitors. It demonstrates that the facility values not just physical care but also emotional and social well-being.
Overcoming Challenges in Planning Activities
Planning and executing activities isn’t without its challenges, just like any other part of healthcare. From managing residents’ reluctance to balancing providers’ expectations, Tina has faced many hurdles. Yet, her focus remains on creating meaningful experiences for residents.
“Sometimes providers have specific ideas, but the residents aren’t interested,” Tina shared. “We’ll try their suggestions, but ultimately, we focus on what brings joy to the residents.”
For example, a provider might request a baking activity, but if the residents aren’t interested, Tina shifts gears to something they enjoy more. Her adaptability ensures that activities are always resident-centered, fostering a sense of autonomy and engagement. This also shows that what matters most is how the residents are doing, and not just doing something to check something off.
Creating Moments of Joy
The true value of activities lies in the joy and connection they bring to residents. Tina recounted a heartwarming story about a resident who shared her whirlwind love story while looking through a photo album.
“It was an honor to hear her story,” Tina said. “Moments like that remind me why I do this work—it’s about creating connections and making residents feel valued.”
From decorating cookies to reminiscing about childhood traditions, these activities transcend mere entertainment. They serve as a bridge to residents’ memories, helping them reconnect with the experiences and emotions that define their lives.
These moments of joy leave a lasting impact on both residents and staff. Activities help residents rediscover the beauty in living, fostering happiness and meaning no matter their circumstances. In the words of Tina, these connections are the heart of senior care.
The Power of Consistency
Tina emphasizes the importance of consistency in building trust and relationships with residents. Regular visits from the same activities coordinator help residents feel more comfortable and engaged.
“Sometimes residents don’t want anyone else to come to the house,” Tina explained. “They build relationships with the coordinator, and that connection makes all the difference.”
This consistency not only enhances residents’ experiences but also fosters a sense of community within the care home.
Why Activities Are Essential in Senior Care
For providers who haven’t prioritized activities, Tina offers a compelling case for their importance. Activities fulfill a social and emotional need that caregiving alone cannot address.
“Being cared for is one thing, but being seen is another,” Tina said. “Activities give residents autonomy and let them express their thoughts, creativity, and preferences.”
She also highlights the benefits of having a dedicated activities coordinator. Unlike CNAs, who are often focused on caregiving tasks, coordinators can devote their full attention to engaging residents in meaningful ways.
Moreover, activities can serve as powerful tools to combat loneliness and isolation, two common challenges in senior care. A resident who feels disconnected from their environment or peers may struggle emotionally, but a well-structured activities program can reintegrate them into the social fabric of the community. From small group crafts to one-on-one interactions, these moments create bonds between residents, building trust and a sense of camaraderie.
Conclusion: More Than Just Fun
At its core, senior care is about making residents feel valued, heard, and connected. Activities provide a means to achieve this, offering residents opportunities to share their stories, express themselves, and engage with others.
As Tina beautifully put it, “Activities are a means to an end. It’s not just about what we do—it’s about the relationships we build and the joy we bring.”
For providers looking to enhance their care homes, prioritizing activities isn’t just a good idea—it’s essential. Whether it’s a simple craft or a heartfelt conversation, every interaction matters. Tina’s insights serve as a powerful reminder of the impact that activities can have on residents’ lives and the importance of fostering meaningful connections.
Need Activity Ideas?
Looking for more engaging activities to brighten your residents’ days? Or maybe you’d like a dedicated coordinator to bring creativity and connection to your home or facility?
Reach out to Tina Ogden at Golden Year Activities for tailored ideas and support.
Tina Ogden of Golden Year Activities 📧 Email: Tina@goldenyearactivities.com 📞 Call: 503-730-7367
Let’s make every day a little more joyful and meaningful!
Here is A Thanksgiving Activity For You To Try Creating meaningful and enjoyable activities during the holiday season is a wonderful way to engage residents and bring out their creativity. One activity that Tina Ogden of Golden Year Activities shared with us at Synkwise, is making personalized placemats for Thanksgiving. This craft not only allows residents to express their creativity but also encourages meaningful conversations and reflection.
Here’s a step-by-step guide to creating these Thanksgiving placemats with your residents:
What You’ll Need:
Large pieces of construction paper (or other sturdy paper for the placemat base)
Scissors
Stickers
Markers, crayons, or colored pencils
Glue sticks
Decorative cutouts (holiday shapes, fall leaves, turkeys, etc.)
Coloring sheets
Wax paper
An iron (for the final step)
Instructions:
Set the Stage Start by gathering residents together and explaining the activity. Let them know they’ll be creating personalized placemats to celebrate Thanksgiving. This can be a wonderful opportunity to talk about the holiday, share stories, or discuss what Thanksgiving means to them.
Write Gratitude Notes Provide each resident with a piece of paper to write down what they are thankful for. Encourage them to share their thoughts if they’re comfortable. This step can act as a great icebreaker and conversation starter, sparking meaningful exchanges among the group.
Get Creative Give each resident a large piece of construction paper as their placemat base. Hand out the materials like stickers, coloring sheets, cutouts, and markers. Let them decorate their placemats however they like—there’s no wrong way to do it! Encourage residents to personalize their designs to reflect their personalities or memories.
Assemble the Placemat Once the decorating is complete, you’ll move to the final step: laminating the placemats. Lay one piece of wax paper on top of the placemat and another on the bottom, completely covering both sides. Carefully iron over the wax paper on low heat to seal the placemat and make it durable.
Enjoy the Finished Product Once cooled, the placemats are ready to use! They’re not only festive and functional but also a great keepsake that residents can show off to their families or use year-round.
Here are some examples:
Why This Activity Works
This placemat-making activity offers more than just a creative outlet—it fosters community, reflection, and engagement. By sharing what they’re thankful for, residents can connect with one another and celebrate the holiday spirit. Plus, the hands-on nature of the craft is ideal for residents of varying abilities, making it an inclusive and meaningful way to spend time together.
Give it a try this holiday season, and let us know how it goes!
Need More Activity Ideas?
Looking for more engaging activities to brighten your residents’ days? Or maybe you’d like a dedicated activities coordinator to bring creativity and connection to your home or facility?
Reach out to Tina Ogden at Golden Year Activities for tailored ideas and support.
1) Can you describe your role at Synkwise and what a typical day looks like for you?
As a Customer Support Specialist, my primary responsibility is to assist customers by addressing their concerns, resolving issues, and ensuring their satisfaction with the solutions provided. My day typically begins by reviewing and responding to any emails, texts, or calls that came in after hours the previous day. When customer inquiries are low, I focus on completing assigned tasks and other administrative duties as required.
2) How has your role evolved since joining the team, and what are some key skills you’ve developed along the way?
I initially joined Synkwise as a part-time employee, providing on-call support to assist with tasks such as addressing operational needs. Over time, I transitioned to a full-time role as a Customer Support Specialist. Throughout my journey, I’ve gained a wealth of skills and experience, thanks to the invaluable guidance of our CEO, Claud, and my direct supervisor, Isaiah, who also serves as the Director of Customer Support.
Some of the key skills I’ve developed include verbal and written communication, active listening, attention to detail, and adaptability. However, the most significant skill I have honed at Synkwise is my empathy and patience. Given that many of our customers may not be familiar with new technology or devices, being able to approach each interaction with understanding and care has been essential to providing exceptional service.
3) What accomplishment are you most proud of at Synkwise so far?
One of the most rewarding aspects of my role at Synkwise has been witnessing the transformation of customers who initially struggled with technology. It’s incredibly fulfilling to see them become proficient in using Synkwise, and it’s especially gratifying when they no longer need to reach out for assistance. Knowing that we’ve empowered them to navigate our platform independently is a testament to the positive impact we have on our customers’ lives.
However, the accomplishment that I am most proud of during my time at Synkwise occurred last December, when I had the privilege of contributing to our Synkwise Compassion Program. Growing up on the small island of Camiguin in the Philippines, I’ve always carried a deep sense of connection to my hometown. Through the program, I was able to provide food and groceries to more than 25 families in need, including elderly residents who have no one to care for them and families struggling with the daily challenges of life. Being able to give back to the community that raised me was a truly humbling and meaningful experience.
4) What do you enjoy doing in your free time? Do you have any hobbies or passions?
During my free time, I love going out with my family, like going to a mountain to view scenery and going to the beach. When I’m home I love to play video games.
5) Is there something surprising about you that your colleagues might not know?
I’ve always felt comfortable expressing myself and sharing my thoughts and challenges with my colleagues, which has helped build strong, supportive relationships within the team. However, there is one thing I haven’t yet shared with them: my passion for exotic pets, such as tarantulas, and other fascinating creatures. I’ve actually owned a few of them in the past, but with the exciting addition of a baby to our family, I had to find them new homes. It’s a bit of a humorous shift, but one that I’m happy to make as I embrace this new chapter in my life!
6) Do you have a personal motto or piece of advice that inspires you?
Matthew 11:28-30
“Come to me, all you who are weary and burdened, and I will give you rest. Take my yoke upon you and learn from me, for I am gentle and humble in heart, and you will find rest for your souls. For my yoke is easy and my burden is light.”
7) Where do you see Synkwise going in the next 3-5 years, and what are you most excited about?
I can see Synkwise Dominating the US market within 3-5 years. I can’t wait to see Synkwise going world wide and having a team building experience with the whole team.
Running a Adult Family Home/AFH (4-20beds) is more than just providing care—it’s about creating a community that families trust and residents love. While names vary across states, such as RCFE or RAL, this guide applies to them all, offering strategies to help your facility thrive in a competitive landscape.
To help us dive deeper into this topic, Claud Covaci, CEO of Synkwise spoke with Sara Scheetz, owner of Senior Living Locator, a placement agency in Vancouver, Washington. With years of experience in the long-term care industry and a passion for helping families find the right fit for their loved ones, Sara brings valuable insights into effective marketing strategies for smaller residential care homes.
Drawing from Sara’s expertise, we’ll share practical strategies that can help improve your outreach, fill your beds, and ensure your adult family home stands out from the competition.
1. Build a Strong Online Presence
Most potential residents and their families start their search online. If your facility doesn’t have a strong digital presence, you’re missing out on reaching families who may need your services. Here’s how to make sure your facility is easy to find:
Update Your Website: Your website is often the first impression people have of your AFH. Make it modern, easy to navigate, and mobile-friendly. Highlight your services, care options, and staff expertise with high-quality images and testimonials. As Sara emphasizes, “Families are more educated now and want to see a website link.” Even a basic website can make a difference, especially when potential residents want to compare options before scheduling a visit.
Leverage Free Resources: Use Google My Business to ensure your facility appears in local search results, and create a Facebook page to share updates. “Utilizing the free things that are already out there, especially when you’re new, is super important,” Sara advises. These tools can help establish your online presence without breaking the bank.
Search Engine Optimization (SEO): Optimize your website for local searches, such as “Adult Family Homes in [city].” SEO ensures that your facility ranks higher in search results, reaching families searching for specific services. Tools like Google Keyword Planner can help you identify the search terms your target audience is using.
2. Use Social Media to Build Relationships
Social media isn’t just for big brands; it’s a valuable tool for smaller facilities too. It’s where families, caregivers, and potential residents spend their time. Your strategy should showcase the life and warmth of your facility.
Share Resident Stories and Activities: Posting photos and videos of residents enjoying activities can humanize your brand and show the vibrancy of life at your AFH. Sara points out, “Don’t be afraid to show off what you’re doing. If you have a Super Bowl party, take a picture of the snacks and decorations.” Even if you’re not comfortable featuring residents directly, share images of events and setups to demonstrate that there’s always something happening.
Engage With Your Audience: Respond to comments and messages promptly. By actively participating in conversations, you show that you value your community’s input. This personal touch builds trust and reinforces your commitment to providing exceptional care.
3. Leverage Reviews and Testimonials
Word-of-mouth remains incredibly powerful in the assisted living space. Families want to hear from others who’ve had positive experiences with your home.
Encourage Reviews: Sara emphasizes the importance of reviews, stating, “There’s no better marketing tool than word of mouth.” Encourage residents and families to leave reviews on platforms like Google, Yelp, and Facebook. A collection of positive reviews provides social proof and helps potential residents see the quality of your AFH.
Use Testimonials Strategically: Feature testimonials prominently on your website and marketing materials. Real-life stories from satisfied families can help build trust with prospective residents. Keep testimonials updated to ensure they remain relevant and impactful.
4. Offer Virtual and In-Person Tours
A strong marketing strategy includes giving potential residents and families a firsthand look at your home. In today’s world, offering both virtual and in-person tours is crucial.
Virtual Tours: Create high-quality virtual tours showcasing common areas, resident rooms, and activity spaces. “Show that there’s life going on,” says Sara. Highlight the vibrancy of your facility. Virtual tours allow families to get a feel for your facility without needing to visit in person.
In-Person Tours: Make this experience personal. Have a friendly staff member guide the tour, answer questions, and showcase what makes your facility feel like home. “Highlight your unique features,” Sara advises. Let families see what sets you apart from other options.
5. Community Involvement & Networking
Building trust means being an active part of your community. Positioning your home as a hub shows that you care beyond your walls.
Host Events and Open Houses: Organize family days, health workshops, or open house events. This allows potential residents and their families to experience your adult family home in a warm, non-salesy environment. Think of these events as planting seeds for future admissions.
Educating Families on Quality Standards:
Establishing trust with potential residents and their families starts with transparency about your home’s quality standards. As Sara noted, “There’s a misconception that adult family homes aren’t as regulated as larger communities, but they are, with annual inspections and high standards.” Educating families about these rigorous requirements can help dispel doubts and highlight the high level of care your facility provides. Making sure families understand the regulations you adhere to reinforces your commitment to quality and sets your home apart as a trusted choice in senior care.
6. Utilize Email Marketing
Email marketing is a powerful tool for staying connected with potential residents and their families.
Highlight Updates and Events: Use newsletters to share information about upcoming events, new services, or improvements in your facility. Being transparent and sharing what’s happening helps families feel more connected to your home.
Provide Valuable Content: Share helpful articles, tips, or resources related to eldercare. “Knowledge is power,” Sara says, and using email marketing to educate your audience will build trust.
7. Focus on Your Unique Selling Points (USPs)
Identify what sets your home apart in a crowded market. Is it a specialized care program, a higher staff-to-resident ratio, or a home-like environment?
Create Differentiators: Highlight your niche in your marketing materials and while working with referral agents. “If you have a specialty—like hospice or memory care—make sure everyone knows,” Sara suggests. Whether it’s offering personalized activities or unique therapies, make it a core part of your messaging.
8. Work With Placement Agents
Placement agents can be invaluable partners for adult family homes. They help families navigate the long-term care world, making it easier to find the right fit.
Embrace Transparency: Working with placement agents who prioritize the best interests of the residents can build trust. As Sara shared, “I’m a flat rate placement agent versus a percentage-based one, which gives families confidence in my recommendations.” Find a reliable placement agent you can trust and will help you keep your beds full.
Prepare for Multiple Moves if Necessary: While families often desire a one-and-done solution, Sara advises that it’s crucial to be transparent about the potential need for a secondary move if circumstances change. As a result, setting realistic expectations will helps families feel prepared but also ensures they’re equipped for any future adjustments, particularly in assisted living.
Conclusion: Make Your Marketing Work for You
With the right marketing strategy, your adult family home can thrive by attracting new residents and building trust. As Sara shared, “The right fit goes beyond just meeting care needs; it’s about finding where residents will truly thrive.” Emphasizing the quality of life at your home and helping families make informed decisions will set you apart from the competition.
Embrace these strategies to take control of your marketing efforts and create meaningful connections. By using online tools, engaging authentically with your community, and highlighting what sets your AFH apart, you can build a strong reputation that attracts the right residents. When you focus on building trust, you not only fill beds, but also establish a lasting reputation as a place where people genuinely want to be.
“There’s a misconception that adult family homes aren’t as regulated as larger communities, but they are, with annual inspections and high standards.”
Sara has over 18 years experience in Long Term Care including the inception and operation of an in-home care agency and is certified in Adult Family Home Administration. She is the co-founder of A Caring Closet, a local nonprofit that provides medical equipment to seniors for free. Sarah has been recognized as one of the Washington State University Women of Distinction and the Vancouver Business Journals Accomplished and Under 40 and was the recipient of the Metropolitan Senior Network Care Award. She serves on the Caring Closet Board of Directors and the Hope Dementia Support Group Advisory Board. Sara grew up in Vancouver and is passionate about her community.
In healthcare, preparedness isn’t just taking precautions, it’s a critical component of resident care. Whether it’s winter storms, power outages, or other natural disasters, having the right plan and tools in place can make all the difference. That’s where Synkwise comes in. Synkwise ensures seamless healthcare management, no matter what challenges your facility faces.
From maintaining power to keeping connected, this guide highlights how to keep your facility running smoothly during emergencies, with Synkwise as your trusted partner.
1. Why an Emergency Plan Is Critical for Healthcare Facilities
For any residential care or assisted living facility, having a comprehensive emergency preparedness plan is essential. This plan should cover everything from managing natural disasters to ensuring continuous operation during power outages. A well-rounded emergency plan doesn’t only anticipate external threats like severe weather or utility failures but also internal challenges such as staff shortages during a crisis.
Beyond simply having a plan, it’s crucial to implement the right tools and resources that enable your team to deliver uninterrupted, high-quality care in any situation. These tools can include backup power sources, secure digital record-keeping systems, and reliable communication channels to keep residents, families, and staff informed. By preparing with a robust emergency plan and the right support, facilities can ensure resident safety, maintain regulatory compliance, and reinforce trust with residents and their families.
2. Stay Connected During Power and Internet Outages
One of the biggest challenges during an emergency is staying connected, especially when power outages or internet disruptions occur. Without a reliable connection, accessing resident records or coordinating care becomes nearly impossible. That’s why having backup solutions is crucial.
Consider adding tools like the CyberPower Battery Backup to ensure devices like laptops and tablets stay powered during outages. Backup batteries like the one mentioned, allows your team to continue to access Synkwise and other essential systems. Additionally, mobile Wi-Fi hotspots, such as the SIMO Solis 5G Mobile Hotspot, can keep your team online, even when traditional networks are down.
By ensuring continuous access to Synkwise, you can continue managing resident care and documentation in real-time, ensuring no details are missed—even in the middle of a crisis.
3. Generators: A Lifeline for Medical Equipment
When power outages extend for long periods, having a solar-powered generator can be a lifesaver—especially for residents reliant on medical equipment like oxygen tanks. Solar-powered backup generators are a sustainable and reliable solution to keep your essential equipment running when the grid fails.
For example, the ECOFLOW Delta Solar Generator provides a clean and consistent power source to keep crucial devices running and supports your facility’s operations without interruption. There are also non-solar generators available that can keep your facility running smoothly when nature strikes, ensuring uninterrupted operations during emergencies.
Having backup power means your facility can continue delivering critical care, no matter how long an outage lasts.
4. Strengthen Staff Preparedness and Confidence
Emergencies don’t just affect residents, they can take a toll on your staff, too. Ensuring that your team is confident in these situations and are well-prepared to handle crises is key to maintaining order during an emergency.
Using Synkwise not only helps ensure continuity of care but also makes life easier for your staff. With features like automated task management and real-time updates, your team can work more efficiently, even under pressure. This can help reduce the stress associated with managing a facility during challenging times.
Additionally, training your staff on how to maximize Synkwise’s features can be beneficial. Tools including offline access and rapid updates, will give them what they need to stay focused on providing care.
5. Keeping Residents and Families Informed
In any emergency, transparent and timely communication is vital for both residents and their families.
You can help everyone feel secure and informed by:
Sending regular updates to families, providing peace of mind and clear, real-time information about their loved one’s well-being.
Keeping residents updated on the situation and safety protocols, which reduces anxiety and fosters a calm environment.
Communicating essential information immediately, minimizing confusion and the need for repeated updates.
With communication, you can maintain clear, open lines of contact, reinforcing trust and assuring residents and families alike that your facility is fully prepared and in control.
6. How Synkwise Ensures Uninterrupted Healthcare Management
During any emergency, continuity of care is the top priority. This is where Synkwise shines. By providing reliable access to essential resident data, even during power or internet disruptions, Synkwise helps you maintain seamless operations. From charting medications to recording progress notes, Synkwise ensures that every part of your care process continues smoothly.
By integrating Synkwise into your emergency preparedness plan, you’re ensuring that your facility can continue to provide the highest level of care—no matter the situation. This is more than just technology; it’s peace of mind for you and your team.
Conclusion
While we can’t always predict when an emergency will happen, we can be prepared for it. Synkwise is more than just a healthcare management tool, we are your partner in ensuring that your facility runs smoothly.
Whether it’s power outages, connectivity issues, or maintaining compliance in a crisis, Synkwise gives you the confidence to keep going. Now is the time to ensure your facility is equipped to handle anything that comes its way.
Want to learn more about how Synkwise can help your facility stay resilient during emergencies? Schedule a Demo today and see how our platform can simplify your daily operations, improve staff efficiency, and keep your residents safe, no matter what happens.
Operating a care home in Oregon means paying close attention to state regulations, especially the Oregon Administrative Rules (OARs). Synkwise helps you stay compliant, particularly with electronic record-keeping and documentation. This guide walks you through key regulations from OAR 411-050-0755 and shows how Synkwise supports your compliance.
Understanding OAR 411-050-0755: Records – Availability
This regulation outlines how to manage, store, and access records. Let’s break down the requirements and how Synkwise ensures compliance.
1. OAR 411-050-0755(4)(a): Printing Records
“(4)(a): Electronic records may be used if the system complies with these rules. The system must be able to print records upon request by the Department.”
How Synkwise Helps: ✅ Synkwise allows caregivers to easily print records on demand. You can also share records via email or fax, simplifying the process during inspections or audits. This feature is fully integrated, making it quick and simple for caregivers.
2. OAR 411-050-0755(4)(b): Data Backup and Protection
“(4)(b): The system must have a backup system to protect records during power outages or emergencies.”
How Synkwise Helps: ✅ Synkwise stores all data securely on AWS Cloud Services, ensuring safety during system failures. Multiple daily backups protect your records, and caregivers can still access them from mobile devices during outages.
✅ For added safety, Synkwise provides printable documentation templates for use during emergencies or natural disasters, so your care home can continue operating.
3. OAR 411-050-0755(4)(c): Privacy and Confidentiality
“(4)(c): Electronic records must comply with applicable privacy and confidentiality laws.”
How Synkwise Helps: ✅ Synkwise ensures privacy and confidentiality by preventing unauthorized data sharing. Only authorized users can access records, and password protection keeps everything secure, meeting Oregon’s strict confidentiality laws.
4. OAR 411-050-0755(4)(d): Recording Late Entries
“(4)(d): The system must identify any late entries and record the date and time.”
How Synkwise Helps: ✅ Synkwise’s Audit Med Log feature tracks the exact time caregivers administer medications. When they record a medication late, the system flags it, allowing caregivers to add notes explaining the reason for the delay. This helps you stay compliant during audits.
“(4)(e): The system must prevent unauthorized changes to records. Any changes must be logged with the date, time, and reason.”
How Synkwise Helps: ✅ Once records are entered in Synkwise, they are locked to prevent changes. Admins and Providers can make changes, but the system logs the date, time, and reason for the modifications, creating a clear audit trail.
💡 How to View Edit History: Follow these steps:
Step 1: Locate the note, click the three dots, and select “View History.”
Step 2: View the changes, including who made them, when, and why.
6. OAR 411-050-0755(4)(f): Password Protection
“(4)(f): The system must be password-protected, with passwords changed at least quarterly. Router passwords should be updated every six months.”
How Synkwise Helps: ✅ Synkwise meets HIPAA standards by requiring quarterly password changes. While we can’t control your router’s settings, we recommend setting reminders in Synkwise to update your router password every six months.
Additional Tools to Improve Your Workflow
Beyond compliance, Synkwise offers several features to help Oregon care homes run smoothly.
Batch Notes for Late Medication Entries
New Feature! Synkwise’s Batch Notes feature lets you apply a single note to multiple late entries at once. This tool simplifies documentation and helps reduce errors. You can quickly apply notes like “Medication Given On Time, But Charted Late” across multiple entries.
Completing Incident Reports in Synkwise
Timely and accurate incident reporting is crucial. Synkwise starts incident reports in Draft mode, allowing you to finalize them once complete. Any post-finalization edits are logged for compliance.
💡 Pro Tip: Use our visual guide to learn how to finalize incident reports in Synkwise.
Emergency Preparedness
Preparing for emergencies is essential in Oregon. Synkwise gives you access to electronic records during outages and provides printable templates. Review ourEmergency Planning Guide to keep your care home ready for any situation.
In Conclusion
Complying with Oregon’s Adult Care Home regulations is vital for success. Synkwise provides the tools and features to keep your records secure, accessible, and compliant with OAR 411-050-0755. For assistance, contact our support team at support@synkwise.com or submit a ticket through the Synkwise app.
Thank you for choosing Synkwise as your trusted partner in providing high-quality care.
If you would like a pdf version of this guide, please fill out the form below.
My name is Sarah Holbura and I am a Customer Support Specialist at Synkwise.
I started working at Synkwise shortly after obtaining my Associate of Arts degree at Clark Community College. I am coming up on 1 year of working here at Synkwise and I could not be happier with my experience so far!
🚀 Starting at Synkwise: Training and Growth
Throughout my first few months of training I remember not just enjoying the work, but the environment I was working in. I had coworkers and managers supporting me through the learning curve, making sure I wasn’t overworked or burning out, and helping me grow my skill set in my new position. As the months went on, the company culture stood out to me as a place that I could not only thrive professionally, but personally as well. I have learned so much here that I have applied to other areas of my life and that has helped me learn a lot about myself.
🎤 First Conference Experience: A Turning Point
My second month working at Synkwise I attended the 2023 Easy CEU Fall Conference in Portland Oregon. Experiencing that conference firsthand showed me how much this product impacted the healthcare community, and how big of a difference we were making. It was a confidence booster that the work I was doing was making a difference in our community and was truly helping providers everywhere. It made me proud to be a part of Synkwise.
💼 Evolving in My Role: From Tasks to Customer Onboarding
My role as a Customer Support Specialist has been a process in the making. When I started out, I was just learning the system and completing minor tasks. As my knowledge grew, I was interacting with customers on a daily basis, and frequently emailing them as well. As of about 4-5 months ago, I started doing onboarding calls with new customers, which was a great experience for me to see the journey of a new customer using our system.
🙏 Gratitude and Looking Ahead
I’ve accomplished and learned so much in just a short amount of time, and it truly reflects on the solid foundation this company has built prior to my arriving here. I am beyond grateful for the amazing people here that have become like family to me, and I hope to continue to grow and expand my skills to be able to succeed in my position and contribute to the growth of the company.
Synkwise Prepares for RAL NATCON 2024: A Journey of Innovation and Growth
As the year progresses, the excitement at Synkwise is palpable as we gear up for our second appearance at the Residential Assisted Living National Convention (RAL NATCON). The event, scheduled from October 3-5, 2024, at the beautiful Sheraton Grand at Wild Horse Pass in Phoenix, Arizona, promises a blend of innovation, networking, and growth opportunities for all attendees. This year, the convention is set to be bigger and better, bringing together industry leaders, innovators, and professionals dedicated to elevating the standards of care in residential assisted living.
Reflecting on Our First Year at RAL NATCON 🛤️
Our first year at RAL NATCON was nothing short of transformative. The Synkwise team entered the convention with anticipation, eager to connect with industry leaders and showcase our innovative solutions. The energy at the convention was infectious, with numerous booths aimed at revolutionizing assisted living care. For us, it was an opportunity to make our mark and to learn from the wealth of knowledge shared by others in the field.
One of the most rewarding aspects of our experience was the incredible people we met along the way. We were fortunate to engage with some of the brightest minds and most passionate professionals in the industry. From established leaders to emerging innovators, every conversation was a chance to exchange ideas, share experiences, and build lasting relationships. The insights and perspectives we gained from these interactions have been invaluable, providing us with fresh ideas and new approaches to enhance our offerings.
Unparalleled Networking Opportunities 🤝
RAL NATCON is renowned for its exceptional networking opportunities, and last year, Synkwise seized every chance to connect with peers and industry experts. The convention facilitated meaningful exchanges, helping us build a robust network of professionals equally passionate about advancing residential assisted living. We also saw how passionate providers were when they saw how our product could raise the standard of care in their facilities. These connections are not just about expanding our network but are the foundation for future collaborations that will drive industry innovation.
Sharing and Gaining Industry Insights 💡
Beyond networking, the convention is a powerhouse of knowledge. Synkwise was proud to share our advancements in electronic health record (EHR) and electronic medical administration record (EMAR) systems, demonstrating how these tools can transform care delivery. At the same time, we eagerly absorbed feedback and new ideas from others attending, ensuring that we stay ahead in this rapidly evolving field.
Alignment with Our Mission and Vision 🎯
Our participation in RAL NATCON aligns perfectly with Synkwise’s mission to raise the standard of care in residential facilities. The convention’s focus on innovation and quality care resonates deeply with our commitment to leveraging technology for better outcomes. Engaging with like-minded professionals at RAL NATCON strengthens our drive to continue developing solutions that make a tangible difference in the lives of residents and caregivers alike.
What’s New for Synkwise at RAL NATCON 2024 🚀
As we prepare for our second year at RAL NATCON, we are excited to bring new initiatives and innovations to the table. Our booth will offer an immersive experience designed to engage and educate attendees:
Interactive Demonstrations: Discover how Synkwise’s cutting-edge solutions can elevate care quality in residential facilities through our engaging live demos.
Insightful Session: Don’t miss our CEO Claud Covaci’s session on Managing Care on Digital Healthcare Platform
Exciting Giveaway: Join the fun and participate in our exciting giveaway—open to all attendees!
Visiting our booth is a must for anyone looking to elevate their care standards and explore how Synkwise can streamline medication management and other critical processes in their facilities.
Key Sessions and Speakers at RAL NATCON 2024 🎤
This year’s RAL NATCON promises a lineup of stellar sessions and speakers. Some highlights include:
Ed Mylett: A globally recognized speaker and mindset coach, Ed will offer insights on maximizing personal and professional potential.
Kim Kiyosaki: Co-founder of The Rich Dad Company, Kim will focus on empowering financial literacy and independence.
Mark Victor Hansen: The co-creator of the “Chicken Soup for the Soul” series will inspire with his motivational storytelling.
Isabelle Guarino: A leading voice in residential assisted living, Isabelle will discuss innovative strategies impacting senior care.
These sessions are designed to provide attendees with the tools and knowledge needed to thrive in the dynamic world of residential assisted living.
Conclusion
RAL NATCON is more than just a convention; it’s a catalyst for growth and innovation in residential assisted living. As Synkwise prepares to attend this event for the second time, our anticipation and excitement are higher than ever. We’re eager to connect with the pioneers and creative thinkers who are shaping the future of senior housing.
Whether you’re looking to expand your professional network, gain new insights, or simply be inspired by the industry’s best, RAL NATCON 2024 is the place to be. Join us in Phoenix for an unforgettable experience that promises to elevate your practice and inspire your next steps in the industry. We can’t wait to see you there and explore all the possibilities that await!
Secure your tickets for RAL NATCON today using the link below—we look forward to seeing you there!
Synkwise Celebrates 5 Years at the Adult Family Home Council Conference
As we mark our fifth year of participation at the Adult Family Home Council Conference, the excitement at Synkwise is palpable! This year’s event, hosted at the iconic Tulalip Resort Casino, promises to be a memorable two-day gathering filled with education, innovation, and a touch of entertainment. The conference, a beacon for family care providers, offers a wealth of knowledge through expert talks on crucial topics like marketing, financing, crisis response, and more. Synkwise is proud to showcase our cutting-edge healthcare platform through live demos and interactive experiences, empowering the Residential Care Community to thrive like never before. Join us in celebrating five vibrant years of care, connection, and commitment!
A Look Back: Highlights from Our Journey at the Conference 📸
The 2024 Adult Family Home Council Conference was a hub of excitement, brimming with key sessions, lively discussions, and valuable networking opportunities for providers. This year holds special significance for Synkwise as we celebrate our 5th year of attending this esteemed conference. Reflecting on our journey, we are reminded of the incredible growth and connections we’ve made over the years.
From the beginning, Synkwise’s presence at the conference has been about more than just showcasing our products. It has been an opportunity to connect with industry leaders, share our vision, and learn from the brilliant minds dedicated to improving residential care. Each year, we have returned with new insights, fresh ideas, and a deeper understanding of the challenges and opportunities in the field. These experiences have been instrumental in shaping our approach and refining our solutions to better serve the Residential Care Community.
The Venue: A Perfect Setting for Innovation and Collaboration 🏙️
This year’s conference was held at the prestigious Tulalip Resort Casino, a venue that perfectly complemented the vibrant energy of the event. Located at 10200 Quil Ceda Blvd, Tulalip, WA 98271, the resort is renowned not only for its luxurious accommodations but also for its lively atmosphere, making it an ideal setting for networking and learning.
Engaging Sessions and Inspirational Keynotes 🎤
The 2024 agenda is packed with great speakers and discussions that resonate deeply with attendees. From innovative marketing strategies for Adult Family Homes to robust plans for financing and retirement, the conference covers a wide range of topics critical to the industry’s future.
Synkwise’s Contribution: A Milestone Celebration 🎉
Celebrating its 5th year at the Adult Family Home Council Conference, Synkwise played a pivotal role in creating enriching experiences for attendees. Our presence at the conference has not just about showcasing our intuitive healthcare software but about engaging with the community and contributing to the ongoing dialogue about the future of residential care.
Live Demo of Synkwise Healthcare Platform 💻
One of the highlights of our participation is the live demonstration of our state-of-the-art healthcare platform. This isn’t just a typical demo—it’s an immersive experience that allows attendees to see firsthand how our solutions can transform care delivery. The platform’s user-friendly interface and advanced features will be on full display, showing how Synkwise can help Adult Family Homes streamline operations and improve resident outcomes. Our demos spark numerous inquiries and lead to many fruitful discussions, as attendees recognize the potential of our platform to revolutionize their practices.
Feedback from Participants: A Testament to Synwise’s Impact 💬
The feedback from participants was overwhelmingly positive last year. Many highlighted how the live demos and interactions provided them with profound insights into revolutionizing their operations. Attendees expressed their admiration for Synkwise’s cutting-edge software and appreciated the approachable, knowledgeable team available for discussions. This positive reception underscores the powerful impression Synkwise has made in the minds of conference attendees.
Looking Ahead: The Future of Synkwise at the Adult Family Home Council Conference 🔮
As we celebrate our 5th anniversary at this impactful conference, the collective experiences shared promise growth not only for Synkwise but also for the providers, nurses, and caregivers who embrace technology-driven solutions for care. This milestone reflects our steadfast commitment to innovation in care and sets a precedent for future engagements and collaborations.
We are thrilled about the future and look forward to many more years of collaboration and innovation in the sphere of adult family home care. Thank you to everyone who made this event such a success—here’s to many more! Here’s to another five years and beyond of boundless growth and innovation!
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