We want to ensure you have a clear understanding of how cancellations, downgrades, and refunds are handled at Synkwise. Please review the following terms carefully. If you have any questions, feel free to reach out to our support team at support@synkwise.com.
Digital Product Subscriptions
- Cancellation Requests
All cancellation or downgrade requests must be submitted via email to support@synkwise.com. Cancellations are processed based on the date of the request and take effect immediately.
Note: We do not honor retroactive cancellations or backdated refund requests. - Refund Eligibility
Refunds may be requested within 7 days of the original purchase date. If approved, a 5% processing fee will be deducted from the total refund amount. - Inactive Accounts
Subscriptions marked as inactive or dormant are not eligible for refunds, regardless of usage history.
Recommendation
If you are considering canceling or downgrading your plan, we encourage you to first connect with our support team. We’re happy to help resolve any issues and ensure your experience is as seamless as possible.
Contact us
If you have any questions about policy or your subscription, contact us at:
By email: support@synkwise.com
