Succession Planning

Adult Family Homes Compliance – Succession Planning

Understanding the New Requirements for Adult Family Homes: A Closer Look at WAC 388-76 Regulations

Recent updates to the Washington Administrative Code (WAC) have introduced several critical changes aimed at enhancing the continuity of care, regulatory compliance, and operational stability within adult family homes. These new requirements, encapsulated in WAC 388-76, are designed to address various scenarios that could impact the smooth operation of these care facilities. Here’s a detailed breakdown of the purpose behind these changes:

1. Succession Planning (WAC 388-76-10201)

Purpose: The introduction of a written succession plan requirement aims to ensure that adult family homes can continue to operate effectively even if the current provider or entity representative becomes unable to fulfill their duties. This measure is crucial for maintaining consistent care for residents during unexpected transitions.

Key Points:

  • Written Plan Requirement: Homes must have a plan outlining how they will manage operations and continue resident care if the provider is unavailable.
  • Provisional Licenses: In emergencies or exceptional circumstances requiring ownership changes, a provisional license may be granted to allow the home to continue operating while a new owner is vetted.
  • Department Discretion: The department retains the authority to decide whether the situation justifies issuing a provisional license.

2. Priority Processing for Change of Ownership (WAC 388-76-10107)

Purpose: This regulation aims to minimize disruption for residents during ownership changes or relocations of adult family homes by allowing priority processing of licensing applications.

Key Points:

  • Priority Request: Existing providers can request expedited processing for new applicants to avoid service interruptions.
  • Notification Waiver: Under priority processing, the standard requirement for notifying the department and residents 60 days in advance may be waived, though notice should still be given as early as possible.

3. Administrator Training Requirements (WAC 388-76-10064)

Purpose: Ensuring that all administrators and entity representatives are adequately trained is vital for maintaining high standards of care and compliance within adult family homes.

Key Points:

  • Training Completion: Applicants and entity representatives must complete an approved administration class. Those already licensed are exempt from retaking the class unless they have not previously completed it.
  • Exceptional Circumstances: The department may waive training requirements for up to four months if certain conditions are met.

4. Fee Waiver for Exceptional Circumstances (WAC 388-76-10074)

Purpose: To alleviate financial burdens on providers facing exceptional circumstances, this regulation allows for a one-time waiver of application fees for changes in ownership or relocation.

Key Points:

  • Conditions for Waiver: The waiver can be granted if the current provider faces significant challenges, such as a terminal illness, and if paying the full licensing fee would cause financial hardship.
  • Priority Processing Required: The application must also be approved for priority processing to qualify for the fee waiver.

5. Provider Qualifications (WAC 388-76-10130)

Purpose: Establishing minimum qualifications for providers, entity representatives, and resident managers ensures that individuals in these roles possess the necessary skills, experience, and character to provide high-quality care.

Key Points:

  • Educational and Experience Requirements: Includes various educational achievements and direct care experience. Certain licensed professionals are exempt from direct care experience requirements.
  • Character and Communication Skills: Emphasizes the need for good moral character, literacy, and the ability to communicate effectively with residents, including language accommodations if necessary.

Conclusion

Maintaining compliance is not a set of steps, but a journey. These new succession planning requirements are designed to strengthen the framework of adult family homes by ensuring operational continuity, enhancing care standards, and providing support during transitions. By implementing these regulations, Washington aims to improve the stability and quality of care in these crucial facilities, ultimately benefiting both residents and providers alike. To assist in this process, a template version of the Synkwise plan is embedded in Synkwise, powered by our forms engine. You can quickly and efficiently create this plan with ease.

Click Here to Join the Synkwise Community!

Compliance isn’t a checklist – it’s a continuous journey!!

Employee Spotlight – Gavin Schippers

My name is Gavin Schippers, and I am the marketing strategist for Synkwise.

I just ended my academic career at George Fox University after four years with a bachelor’s degree in Marketing at the end of April. This was a huge accomplishment for me and I was so excited to get my career started with Synkwise, as I had gotten my job offer the day before graduation.

I started two weeks later after accepting the job and it has been a great experience so far in this first few months working at Synkwise. Everyone has been so supportive and kind, really letting me know I made the right decision coming to Synkwise. During these first few months, I have had a lot of meaningful conversations during lunches or just being in the office has made the transition from college to career very smooth. I have started working on different projects such as making social media posts and crafting emails, and it has been a blast working on these. It’s really an awesome experience working on these sorts of tasks after coming out of college, to actually make those study hours worth it.

 I also love how I am continuing to improve my own skills in marketing and I love the energy coming from my team when they see some of the stuff I have been working on. The support from the team really can impact how work is for you, and I feel the support from my team for every endeavor I do. There is nothing to be scared or stressed about when asking for an opinion or advice from someone here at Synkwise. Everyone’s roles affect each other so everybody makes the effort to help each other, which is so great. 

The people at Synkwise, are some the nicest people ever too. Even with people working in different countries and time zones, they always have each other’s back and find ways to show their appreciation to each other. One fun thing we did here at Synkwise, was the Synkwise Summit 1.0, where the team got together and learned from different organizations and leaders. This was a very impactful experience where we did exercises such as role-playing different scenarios, where I really saw the whole team connect and bond. This was also followed by a dinner where we got to hang out and appreciate each other’s company. 


I also recently just went on my first business trip in California for the 2024 RAL Conference. This was such a great learning experience. I got to talk to so many different people and made some great connections. We also got to explore some of the local restaurants and beaches nearby which was a blast.

Overall, I would say that my first couple of months at Synkwise have been a great experience and it’s great to be surrounded by so many great people. I definitely made the right decision by joining the Synkwise team. I am excited to see how much Synkwise can grow and figure out different ways I can help this growth for both myself and Synkwise.

Gavin Schippers | Marketing Strategist
gavin.schippers@synkwise.com
Synkwise in SoCal

Synkwise in SoCal #2024

Synkwise Returns to SoCal for the 2024 RAL Conference

We’re thrilled to announce our return to sunny Southern California for the 2024 Residential Assisted Living (RAL) Conference at the Anaheim Marriott, hosted by the RCFE Association! This event marks a significant milestone for Synkwise, as we reflect on our exponential growth since our last visit and look forward to welcoming even more members into the Synkwise family.

Reflecting on Our Journey

Since our inception, Synkwise has been dedicated to raising the standard of care in residential assisted living facilities. Our innovative EHR/EMR solutions have empowered facilities across the nation to streamline their operations, improve patient care, and meet regulatory standards with ease. The unwavering support we’ve received from our users has been instrumental in our growth and success.

Celebrating Growth and Community

Our journey has been one of continuous improvement and community building. With over 1,500 facilities nationwide now using Synkwise, we are proud of the impact we’ve made and are excited about the future. The RAL Conference provides a unique opportunity to connect with industry leaders, share insights, and explore new ways to enhance the care provided in RCFEs.

Connecting with You

If you operate a Residential Care Facility for the Elderly (RCFE) in the SoCal area, we would love to connect with you during the conference. Our team is eager to discuss how Synkwise can support your facility’s needs and help you achieve your care goals.

Book a demo: Click Here

Join Us

Visit us at the 2024 RAL Conference at the Anaheim Marriott. Let’s continue to raise the standard of care together. Thank you for being part of our journey and for your continued support. We can’t wait to see you there! https://ralconference.com/

With heartfelt appreciation, The Synkwise Team

Synkwise Summer Internships

Join the Synkwise Summer Internship Program!

Calling All Students!

As the school year wraps up and summer begins, Synkwise is thrilled to announce our exciting summer internship program. This is a fantastic opportunity for students from various majors to gain valuable, hands-on experience in the thriving healthcare technology industry.

Located in Camas, WA, Synkwise is a rapidly growing SaaS company dedicated to improving resident care through innovative electronic health records (EHR) and electronic management record (EMR) systems. Our internship program is designed to offer students the chance to make a real impact while developing their skills in a dynamic and supportive environment.

Who We’re Looking For

We are looking for motivated students from a wide range of majors, including but not limited to:

  • Marketing
  • Business Administration
  • Communication
  • Computer Science
  • Computer Engineering
  • Cybersecurity
  • Data Analytics
  • Financial Planning
  • Social Work
  • Graphic Design
  • Film & Video Production
  • Nursing

Why Intern at Synkwise?

At Synkwise, our interns are not just observers—they are contributors. You will work on meaningful projects that directly affect our mission to raise the standard of care for the aging population. Whether you’re designing graphics, developing software, crafting marketing strategies, or analyzing data, your work will have a tangible impact on our products and services.

How to Apply

Ready to make a difference this summer? Visit Synkwise Internship Program to learn more about our internship opportunities and how to apply. Don’t miss out on this chance to kick-start your career and be part of a team that values innovation, collaboration, and excellence.

Join us at Synkwise and make your summer count!

#InternshipOpportunity #HealthcareInnovation #Synkwise #Internship #Student #Healthcare

Synkwise and Spokane

Synkwise and Spokane: A Growing Partnership in Healthcare Innovation

Spokane, Washington, nestled in the heart of the Pacific Northwest, has always been a hub for innovation and growth. In recent years, this vibrant city has taken significant strides in healthcare, particularly in the Adult Family Home sector. One of the most notable advancements is the widespread adoption of Synkwise, a leading EHR/EMR solution specifically designed for Adult Family Homes. Spokane’s healthcare providers have embraced Synkwise in a manner that’s both big and powerful, marking the city as a special market for the company. Here’s a closer look at how Spokane has grown with Synkwise and why this partnership is revolutionizing care for the aging population.

Embracing Modern Solutions for Age-Old Problems

The challenges in managing Adult Family Homes are manifold, ranging from regulatory compliance to ensuring high-quality patient care. Spokane’s healthcare community recognized the need for a modern solution that could address these challenges head-on. Enter Synkwise: a software designed to streamline operations, enhance resident care, and improve regulatory compliance through its innovative Electronic MARS and comprehensive care management features.

Why Spokane Providers Are Choosing Synkwise

Intuitive and Modern Design

Synkwise stands out in the healthcare software landscape for its user-friendly interface and modern design. Spokane’s AFH healthcare providers appreciate a system that is both easy to use and visually appealing, making the daunting tasks of medication management and care planning more manageable and less time-consuming.

Enhanced Care Outcomes

With Synkwise, Adult Family Homes in Spokane have seen significant improvements in resident care outcomes. The software’s detailed tracking and reporting capabilities ensure that care plans are meticulously followed, reducing errors and enhancing the quality of care. This is particularly important in a region that prides itself on high standards of healthcare services.

Streamlined Operations and Reduced Paper Usage

The transition to Synkwise has enabled Spokane’s Adult Family Homes to significantly reduce their reliance on paper, streamlining operations and contributing to environmental sustainability. The digitalization of records not only supports green initiatives but also improves efficiency and accessibility of patient information.

Improved Regulatory Compliance

Navigating the complex landscape of healthcare regulations is a challenge that Spokane’s providers face daily. Synkwise has been instrumental in improving regulatory compliance, offering features that ensure Adult Family Homes meet legal and ethical standards. This peace of mind is invaluable for providers dedicated to offering the best care while adhering to strict regulations.

A Testament to Growth and Collaboration

The adoption of Synkwise by Spokane’s Adult Family Homes is more than just a trend; it’s a testament to the region’s commitment to leveraging technology for better healthcare outcomes. The collaboration between Synkwise and Spokane providers is a powerful example of how technology and healthcare can come together to serve the needs of the aging population.

Looking Ahead: The Future of Synkwise in Spokane

As more providers in Spokane and beyond adopt Synkwise, the future looks bright for Adult Family Homes and their residents in this region. The ongoing partnership between Synkwise and Spokane’s healthcare community is poised to drive further innovations, ensuring that the standard of care for the aging population continues to rise.

In conclusion, Spokane, Washington, has grown into a very special market for Synkwise, embracing the software in a way that significantly enhances the quality of care for the elderly. This partnership is a shining example of how embracing innovative solutions can solve age-old problems, paving the way for a brighter future in healthcare.

Join The Synkwise Family: https://synkwise.com/start/

Connect with Us: https://synkwise.com/contact/

Team Spotlight – Cristian Popa

In the intricate dance of development, QA engineers are the rhythm that ensures every step is precise and every performance flawless. They are the silent guardians of excellence, turning the vision of our tech startup into a masterpiece of reliability.

Why is QA your field of choice?
Because I like to do things better and help any Dev team to provide a product with better quality (After I break them).

Can you share a memorable team moment or achievement?
There are numerous beautiful moments and modest accomplishments that collectively establish a foundation for future achievements and productive collaboration with the development team. This includes establishing team workflows with QA and stage environments, creating an efficient structure for both manual and automated test cases within this environment and framework, and proactively identifying and resolving potential future issues at an early stage, all while preparing contingency plans. And the most exciting developments are yet to come…

What’s something you’d like non-tech users to know about what you do?
“Exhaustive testing is impossible.” There are infinite combinations that can be done so QA is not like a wall that stops every bug and issue but more like a Police Department captain who does his best to use his limited resources in the best way possible to find and stop as many criminals (bugs xD) as possible. Permanently checking the high-crime areas in his town; concentrating his resources on catching the most dangerous criminals but also not forgetting about simple crime; Developing his infrastructure and permanently adding new ways and equipment; etc.

What’s your go-to playlist or music genre when working?
This is hard… Rock, hard rock, classic, pop, dance, house… Depending on the workload… Last month was Hard Rock.

Coffee or tea? Or something else entirely when working?
Tea

Team Spotlight – Nelly Cechina

Our journey is marked not just by the goals achieved, but by the teamwork and perseverance that got us here. Our incredible teams’ talents and enthusiasm make every challenge a stepping stone.

How did you first get into software development?
My journey into software development started during my university years, where I initially immersed myself in the field. I continued to improve my skills by independently taking courses and learning opportunities.

Can you share a memorable team moment or achievement?
I find great satisfaction in accomplishing tasks that follow meticulous investigation and strategic implementation planning within the team. It’s these moments of success that truly stand out for me.

What’s something you wish non-developers knew about what you do?
I hope non-developers can understand that it’s not just about writing code, it involves logic, continuous learning, and problem-solving. The process demands patience, attention to detail, and the ability to collaborate effectively to create innovative solutions.

What’s your go-to playlist or music genre when coding?
My choice of playlist or music genre while coding varies widely, ranging from calming tunes to energetic rock beats. It all depends on the mood at the moment.

Coffee or tea? Or something else entirely when coding?
My beverage choice varies with the changing seasons. During colder days, I tend to lean towards tea with lemon, whereas, in warmer weather, I typically opt for coffee.

Team Spotlight – Maxim Neescas

Behind every successful innovation are the unseen hours of dedication and the brilliant minds that dared to dream big. Our team’s passion is the spark that ignites our collective success.

How did you first get into software development?
It all started at university. I entered the IT specialty, and during my studies, I found an internship, so I got into the current team and project.

Can you share a memorable team moment or achievement?
Every day with my team is memorable and every day we solve new and interesting challenges. But if I have to single out the most interesting one, it’s Hackathon 2022. We all came together with ideas to improve Synkwise and worked on our ideas for a week, helping each other in parallel.

What’s something you wish non-developers knew about what you do?
I am a Software developer and for many people that means a regular programmer who writes code. However, this is not the case. Software development is a whole complex of solving problems and challenges. And of course, you can’t do it without a reliable team, as well as without daily self-development to stay on the level.

What’s your go-to playlist or music genre when coding?
I listen to a wide variety of music, but while coding most of the time it’s rock.

Coffee or tea? Or something else entirely when coding?
Definitely coffee, no work day starts without it.

Is there anything else you’d like to share about yourself or the Synkwise project worth mentioning?
Every day I work on Synkwise, which makes people’s lives easier and I think that’s the most important thing I’m doing at this point in my life – helping others.

Team Spotlight – Ion Topala

In the world of code and pixels, where innovation meets dedication, our team shines brightest. Our creativity and commitment turn challenges into opportunities, driving our journey forward. Together, we’re not just building a product; we’re crafting the future.

How did you first get into software development?
I’ve studied Networking at college for about 4 years and by the end of it I realized that I wanted to do something else than configuring and maintaining networks. As a result, I chose to pursue further education in creating and developing products and I applied to a university program aligned with my new aspirations.

Can you share a memorable team moment or achievement?
I think when I get the opportunity to work on a Windows service that communicates with our website. I could learn something really new for me and create an installer that will automatically register the new app.

What’s something you wish non-developers knew about what you do?
Sometimes, a specific functionality can be developed within a day, but in other cases, even seemingly straightforward tasks might require additional time due to architectural limitations, constraints, or other factors.

What’s your go-to playlist or music genre when coding?
I actually have two main playlists one with Indie music and another one with depressing and quiet songs, it depends on the mood actually. However, I listen to a lot of types of music.

Coffee or tea? Or something else entirely when coding?
There is beauty in simplicity – these words describe very well what tea represents to me, so definitely tea.

Adult Care Home Conference 2023

Register at: https://www.multco.us/adult-care-home-information/adult-care-home-conference

Exciting News!

We are beyond excited to share that we will be attending the 2023 Adult Care Home Conference hosted by Multnomah County Department of County Human Services in beautiful Portland, Oregon! 🌲

Our founder, Claud, will also be speaking on “Managing Compliance of Your Homes on a Digital Healthcare Platform” This is a conversation you don’t want to miss!

We extend our heartfelt gratitude to Multnomah County Department of County Human Services for hosting what promises to be an enlightening event. We can’t wait to engage with other industry experts and contribute to this essential dialogue.

See you in Portland! 🚀


Click here to learn more about the Adult Care Home Conference 2023: https://www.multco.us/adult-care-home-information/adult-care-home-conference

#AdultCareHome2023 #Synkwise #TechForGood #ElderCare #Innovation #MultnomahCounty #PortlandOregon #CareHomes